REFUND POLICY:
Returns and Exchanges: We regret to inform you that we cannot accept returns or exchanges for used items. Additionally, due to the nature of our products and hygiene considerations, refunds or exchanges for items no longer desired are not available.
Damaged or Faulty Items: In the event that you receive a damaged or faulty item, we are committed to resolving the issue promptly. Please notify us within 7 days of receiving the item to initiate a refund or exchange.
Reporting Process: Damaged, faulty, or incorrect items must be reported within the specified 7-day timeframe to be eligible for a refund or exchange. Please contact our customer service team promptly to facilitate the resolution process.
Return Shipping Responsibility: Visionary Babes assumes responsibility for return postage and packaging only in cases where a wrong or faulty item has been dispatched. For all other return scenarios, customers are responsible for return shipping costs.
Unique Handmade Products: Kindly note that our products are handcrafted and unique. Variations may exist between products, which are inherent to the handmade nature. These variations are not considered faults and should not significantly impact the overall aesthetic of the product.
Shipping Timeframes: Estimated shipping times of 1-7 business days are provided for reference and are not guaranteed. Unforeseen delays, particularly during holidays or adverse weather conditions, may impact delivery times. Our standard working hours for addressing queries and concerns are Monday to Friday, from 8:00 am to 4:00 pm.
We appreciate your understanding and cooperation in adhering to our refund policy. If you have any further questions, please do not hesitate to contact our customer service team for assistance VISIONARYBABESCO@GMAIL.COM
Damaged or Faulty Items: In the event that you receive a damaged or faulty item, we are committed to resolving the issue promptly. Please notify us within 7 days of receiving the item to initiate a refund or exchange.
Reporting Process: Damaged, faulty, or incorrect items must be reported within the specified 7-day timeframe to be eligible for a refund or exchange. Please contact our customer service team promptly to facilitate the resolution process.
Return Shipping Responsibility: Visionary Babes assumes responsibility for return postage and packaging only in cases where a wrong or faulty item has been dispatched. For all other return scenarios, customers are responsible for return shipping costs.
Unique Handmade Products: Kindly note that our products are handcrafted and unique. Variations may exist between products, which are inherent to the handmade nature. These variations are not considered faults and should not significantly impact the overall aesthetic of the product.
Shipping Timeframes: Estimated shipping times of 1-7 business days are provided for reference and are not guaranteed. Unforeseen delays, particularly during holidays or adverse weather conditions, may impact delivery times. Our standard working hours for addressing queries and concerns are Monday to Friday, from 8:00 am to 4:00 pm.
We appreciate your understanding and cooperation in adhering to our refund policy. If you have any further questions, please do not hesitate to contact our customer service team for assistance VISIONARYBABESCO@GMAIL.COM