SHIPPING POLICY:
Processing and Shipping Times: Our operational hours are from Monday to Friday, 9 AM to 5 PM. Orders typically require 1-2 business days for processing, with standard shipping estimated at 2-5 additional days thereafter.
Buyer Responsibility for Additional Charges: Import fees, customs duties, taxes, and any extra charges upon delivery are the sole responsibility of the buyer.
Address Accuracy and Changes: It is crucial to provide accurate address information during checkout, including correct abbreviations, street numbers, and building or apartment details. We commence order processing immediately upon placement, and any changes made post-purchase are not guaranteed. We cannot be held responsible for orders with incorrect addresses.
Returned Packages due to Address Issues: If a package is returned due to an incorrect or insufficient address, a store credit will be issued.
Order Accuracy and Modifications: Once an order has been processed, we are unable to make changes. Ensure the accuracy of your address and include all necessary details during checkout. We cannot refund or replace items for lost, misplaced, or incorrectly delivered shipments due to address inaccuracies.
Undelivered Orders: If you do not receive your order, please wait for 3 business days from the marked delivery date before contacting us at VISIONARYBABESCO@GMAIL.COM. Report undelivered orders after 3 days but before 15 days have elapsed.
Late and Lost Orders: Carriers may experience delays due to high demand, weather conditions, mishandling, deliverable address issues, or incorrect contact information. Unfortunately, we cannot provide refunds for delayed orders. For concerns about potentially lost packages, contact VISIONARYBABESCO@GMAIL.COM within 7 days from the last scanned date. All issues must be resolved within 14 business days of the original contact date.
Buyer Responsibility for Additional Charges: Import fees, customs duties, taxes, and any extra charges upon delivery are the sole responsibility of the buyer.
Address Accuracy and Changes: It is crucial to provide accurate address information during checkout, including correct abbreviations, street numbers, and building or apartment details. We commence order processing immediately upon placement, and any changes made post-purchase are not guaranteed. We cannot be held responsible for orders with incorrect addresses.
Returned Packages due to Address Issues: If a package is returned due to an incorrect or insufficient address, a store credit will be issued.
Order Accuracy and Modifications: Once an order has been processed, we are unable to make changes. Ensure the accuracy of your address and include all necessary details during checkout. We cannot refund or replace items for lost, misplaced, or incorrectly delivered shipments due to address inaccuracies.
Undelivered Orders: If you do not receive your order, please wait for 3 business days from the marked delivery date before contacting us at VISIONARYBABESCO@GMAIL.COM. Report undelivered orders after 3 days but before 15 days have elapsed.
Late and Lost Orders: Carriers may experience delays due to high demand, weather conditions, mishandling, deliverable address issues, or incorrect contact information. Unfortunately, we cannot provide refunds for delayed orders. For concerns about potentially lost packages, contact VISIONARYBABESCO@GMAIL.COM within 7 days from the last scanned date. All issues must be resolved within 14 business days of the original contact date.